This is hopefully a simple question from a novice who should know better...
I am looking at differences between a DEV environment and a QA environment. In this QA environment I have 18 more Service Request categories than I do in the DEV environment.
I looked for a requeststatus.xml file to look for the added statuses but I cannot find a requeststatus.xml file anywhere on either system. Where might these statuses be defined? I cannot find them anywhere.