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SDM - Status transition condition

Question asked by tzadell on Nov 15, 2017
Latest reply on Nov 20, 2017 by tzadell

Hi everyone,

 

Is there a way to use a timespan in a condition?  Like if you wanted to prevent a closed ticket from being changed to the open status if the closed date is greater than 30 days in the past? 

 

Thanks,

Tammy

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