AnsweredAssumed Answered

Hi, I needed to know how many processes/runbooks can ITPAM configured in HA, run in active state concurrently.

Question asked by Sanjeev03 on Nov 16, 2017
Latest reply on Nov 16, 2017 by MWNiebuhr

How many processes can be run simultaneously / in parallel in "Running" state? Is there any document detailing this, and what changes does an environment configured in HA mode (with 2 orchestrators) bring about with regards to concurrency of processes. 

Recently, we got an issue of ticket flooding, because of which only 15 or so processes execute in parallel while other processes remain in waiting state.

For this particular process/runbook, the ITPAM agent has been deployed on a Big-fix server, where big-fix communicates with its own agents.