Symantec Access Management

  • 1.  Secure Proxy Server Registration failed: Unknown error 127

    Posted Nov 20, 2017 08:18 AM

    Registration failed when we try to register Secure Proxy server (ca-sps-config.sh).

     

    Registration Failed

    -------------------

      

    Registration failed: Unknown error 127

      

    Though you may continue with configuration from this point, your Secure Proxy

    will not work until you have registered this host with the Policy Server. It

    is strongly recommended that you review your information and complete host

    registration before continuing.

      

    Select 'Continue' to continue without registering this host.

    Select 'Back' to go back and attempt to register this host again.This would

    take you to Host Configuration file location option.To change any previously

    provided information please, type 'back'.



  • 2.  Re: Secure Proxy Server Registration failed: Unknown error 127

    Posted Nov 20, 2017 08:24 AM

    Hi Ramakris,

     

    Can you please Verify that your Linux operating environment meets the proper prerequisites.

    Check below link for the prerequisites.

    Install CA SiteMinder® SPS - CA Single Sign-On - 12.52 SP1 - CA Technologies Documentation 

     

    Thanks,

    Shankar



  • 3.  Re: Secure Proxy Server Registration failed: Unknown error 127

    Posted Nov 20, 2017 08:25 AM

    Hi,

     

    Please, check the following document:

    Registration failed: Unknown error 127 when running nete-wa-config.sh 

    It could explain why you are seeing this error, and there is a solution to solve this issue.

     

    I hope it helps.

     

    Albert



  • 4.  Re: Secure Proxy Server Registration failed: Unknown error 127

    Posted Nov 20, 2017 09:36 AM

    Hello Albert, 

    Thank you so much for the quick reply. 

    The following libraries are installed on the sps machine. 

    libstdc++-devel-4.4.7-18.el6.x86_64 

    compat-libstdc++-33-3.2.3-69.el6.i686 

    libstdc++-4.4.7-18.el6.x86_64 

    libstdc++-docs-4.4.7-17.el6.x86_64 

    compat-libstdc++-33-3.2.3-69.el6.x86_64 

    libuuid-2.17.2-12.28.el6.x86_64 



  • 5.  Re: Secure Proxy Server Registration failed: Unknown error 127
    Best Answer

    Broadcom Employee
    Posted Nov 21, 2017 02:22 PM

    Hi Rama , please make sure that all the required 32 bit libraries are installed (not only the compat-libstdc++) per the official guide below 

    Install CA SiteMinder® SPS - CA Single Sign-On - 12.52 SP1 - CA Technologies Documentation 

     

    Also use the siteminder legacy/super user to perform the registration

     

    Regards

    Joe