AnsweredAssumed Answered

browser agent metrics dont display

Question asked by pivst01 Employee on Nov 24, 2017
Latest reply on Nov 27, 2017 by pivst01

Hi,

i've installed DxC (and it's seen in the Investigator) and browser agent (snippet is injected into the html and seen in the browser), but the browser agent metrics dont show up in the APM.

i've put the (java) introscope agent to debug logging mode, but dont see any information in the logs regarding the browser agent, when using the app, just in the beginning when the agent is loaded.

 

what/where/how can i troubleshoot please? my issue is that actually i dont know what i should see and in which logs. thank you

 

 

from the browser:

<html>
<head><script id="ca_eum_ba_ext" src="http://x.x.x.x:8090/api/1/urn:ca:tenantId:default-tenant/urn:ca:appId:default-app/extjs?agent=browser"></script>

<script type="text/javascript" id="ca_eum_ba" src="http://x.x.x.x:8090/api/1/urn:ca:tenantId:default-tenant/urn:ca:appId:default-app/bajs?agent=browser" data-profileUrl="http://x.x.x.x:8090/api/1/urn:ca:tenantId:default-tenant/urn:ca:appId:default-app/profile?agent=browser" data-tenantID="default-tenant" data-appID="default-app" data-appKey="b0361800-4736-11e6-b8e5-bddc75280658"></script></head><body>

 

from the agent logs:


11/24/17 11:52:45 AM CET [INFO] [IntroscopeAgent.Agent] Enables/Disables Auto Snippet Injection for Browser Agent (introscope.agent.browseragent.autoInjectionEnabled) set to "true"
11/24/17 11:52:45 AM CET [INFO] [IntroscopeAgent.Agent] Configuration property (introscope.agent.browseragent.autoInjection.throttleResponseLimit) set to default value of "1000"
11/24/17 11:52:45 AM CET [INFO] [IntroscopeAgent.Agent] Enables/Disables head filter presence check for Browser Agent (introscope.agent.browseragent.checkHeadFilterPresence.enabled) set to default value of "true"
11/24/17 11:52:45 AM CET [INFO] [IntroscopeAgent.Agent] Enables/Disables tail filter presence check for Browser Agent (introscope.agent.browseragent.checkTailFilterPresence.enabled) set to default value of "true"
11/24/17 11:52:45 AM CET [INFO] [IntroscopeAgent.Agent] Configuration property (introscope.agent.browseragent.autoInjection.snippet.maxSearchingLength) set to default value of "32768"
11/24/17 11:52:45 AM CET [INFO] [IntroscopeAgent.Agent] Configuration property (introscope.agent.browseragent.searchingmethodhierarchy.max.depth) set to default value of "3"
11/24/17 11:52:45 AM CET [INFO] [IntroscopeAgent.Agent] Enables/Disables encoding support property for browser agent (introscope.agent.browseragent.contentencoding.enabled) set to default value of "false"
11/24/17 11:52:45 AM CET [INFO] [IntroscopeAgent.Agent] Configuration property (introscope.agent.browseragent.instrumentclass.autoskip.depth) set to default value of "1"
11/24/17 11:52:45 AM CET [INFO] [IntroscopeAgent.Agent] Enables/Disables Response Cookie for Browser Agent (introscope.agent.browseragent.responseCookieEnabled) set to "true"
11/24/17 11:52:45 AM CET [INFO] [IntroscopeAgent.Agent] Configuration property (introscope.agent.browseragent.responseCookie.expirationTime) set to default value of "3"
11/24/17 11:52:45 AM CET [INFO] [IntroscopeAgent.Agent] Configuration property (introscope.agent.browseragent.responseCookie.includeURLsRegex) set to ".*"
11/24/17 11:52:45 AM CET [INFO] [IntroscopeAgent.Agent] Enables/Disables Sustainability Metrics for Browser Agent (introscope.agent.browseragent.sustainabilityMetrics.enabled) set to default value of "true"

 


ec2/DigitalExperienceCollector-DxC-2.1-SNAPSHOT-2017_06_07_13_06/logs/systemMetrics.log:
2017-11-24 16:46:12,317 [metrics-logger-reporter-thread-1] INFO systemMetrics - type=TIMER, name=com.ca.apm.cxc.integration.ws.rst.core.ProfileController.key, count=0, min=0.0, max=0.0, mean=0.0, stddev=0.0, median=0.0, p75=0.0, p95=0.0, p98=0.0, p99=0.0, p999=0.0, mean_rate=0.0, m1=0.0, m5=0.0, m15=0.0, rate_unit=events/second, duration_unit=milliseconds
2017-11-24 16:46:12,317 [metrics-logger-reporter-thread-1] INFO systemMetrics - type=TIMER, name=com.ca.apm.cxc.integration.ws.rst.core.ProfileController.profile, count=44, min=0.042191, max=0.500768, mean=0.12734054545454546, stddev=0.12991082344236266, median=0.08985599999999999, p75=0.135102, p95=0.500768, p98=0.500768, p99=0.500768, p999=0.500768, mean_rate=2.284751624391253E-4, m1=0.0010222779128555373, m5=0.0019072283166965808, m15=9.22424950392928E-4, rate_unit=events/second, duration_unit=milliseconds

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