We have a requirement to pull a report based on the days open for Incident and Request. If days open > 3 and active=1, the ticket should appear in the report. However we also need to apply a trick to exclude saturdays and sundays from the calculation. That simply means if I run the report on Monday, it should not fetch any tickets opened on last thursday and friday as saturday and sunday came in between. Is it poosible to design a such report? Can someone help me with a sample SQL code or operation we need to perform to achieve this.