DX Application Performance Management

  • 1.  Error starting EPA Agent CA Precision API APM

    Posted Nov 28, 2017 04:34 PM

    Hi there,

     

    I'm trying to upgrade from the CA Precision API APM EPA agent 2.0 to the 3.2

     

    Everytime that I tried to launch the ./EPACtrl.sh start command I get the following

     

    $ ./EPACtrl.sh start
    Starting CA APM Environment Performance Agent...
    Spawning intermediate process...
    Waiting for CA APM Environment Performance Agent......................
    ...ERROR: CA APM Environment Performance Agent has failed to start. See /opt/wily/epagent_10.3/EPAgent10.3.0.15unix/epagent/bin/wrapper.log for details.

     

    And when I check the log I see this

     

    FATAL | wrapper | 2017/11/28 18:08:34 | Unable to get the path for '/opt/wily/epagent_10.3/EPAgent10.3.0.15unix/epagent/bin/../bin/wrapper-linux-x86-64'-Success

     

    I have checked permissions, java home variables, I have modifiy the EPACONF file, and the properties to fullpath to java location, but I can not get to work

     

    any tips?



  • 2.  Re: Error starting EPA Agent CA Precision API APM

    Broadcom Employee
    Posted Nov 28, 2017 05:09 PM

    I would like first to give fellow APM admins and CA Partners the first chance to respond. Any suggestions for Esteban?



  • 3.  Re: Error starting EPA Agent CA Precision API APM
    Best Answer

    Broadcom Employee
    Posted Nov 30, 2017 07:37 AM

    Hi Esteban: 

        I am posting this internally. If no one responds back, please consider opening a case. And other customers would appreciate you posting any solutions that you may

     

    Thanks

    Hal German