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Query for hardware characteristics in SDM web services

Question asked by safield on Nov 28, 2017
Latest reply on Nov 29, 2017 by Lindsay_Estabrooks

I am using java and web services to query for values on the nr object.  I need some of the values from the har_serx object associated with the CI but am having difficulty determining the reference for the appropriate har_serx object.  The fields to retrieve array that I am passing is below.  The id.proc_type is not returning an exception but is also not returning data for that field.  The expected method would be similar to the support contact ID retrieval but I cannot determine which field holds the key to the har_serx object..  Any assistance is most appreciated.


String fieldsToRetrieve[] = {"name","support_contact2_uuid.last_name","product_version","license_number","financial_num","id.proc_type","description","loc_slot"};


After setting up the list I am then using the getListValues method of the usd object like:

returnDocument = usd.getListValues(sessionID, listHandle, startingIndex, startingIndex + rowsToRetrieve -1, fieldsToReturn);