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  • 1.  Spectrum unassignment  mails

    Posted Nov 29, 2017 10:31 AM

    Hi All,

     

    Why spectrum gateway probe user is unassigning and updating all the alarms when there any issue with Spectrum -UIM integration or spectrum gateway connection lost issue . How do i suppress these mails ?



  • 2.  Re: Spectrum unassignment  mails

    Broadcom Employee
    Posted Mar 26, 2018 12:43 PM

    Hi Praveen,

     

    If you are receiving email alerts from these alarm via SANM, you should be able to create a Policy rule that will not include any of the event codes that are generating these alarms. Our documentation below explains this process in greater detail.

     

    Create an Alarm Notification Policy - CA Spectrum - 10.2 to 10.2.3 - CA Technologies Documentation 

     

    Best,

     

    Harold



  • 3.  Re: Spectrum unassignment  mails

    Posted Mar 26, 2018 01:04 PM

    This is not due to spectrum SANM policy ,seems to be some issue with spectrumgtw probe.



  • 4.  Re: Spectrum unassignment  mails

    Broadcom Employee
    Posted Mar 26, 2018 05:18 PM

    Hi Issac,

     

    If the AlarmNotifer is not forwarding the emails, then the Email Auto-Operator (CA UIM) is forwarding the alarm emails.

     

    How To Videos - CA Unified Infrastructure Management - 8.5.1 - CA Technologies Documentation 

    Create an Email Auto-Operator

    CA UIM Create an Email Auto-Operator - YouTube 

     

    Thanks,

    Silvio



  • 5.  Re: Spectrum unassignment  mails

    Posted Mar 27, 2018 10:53 AM

    Hi Silvio ,

     

     There is an issue with Spectrum -UIM integration where we faced an issue .



  • 6.  Re: Spectrum unassignment  mails

    Broadcom Employee
    Posted Mar 27, 2018 12:13 PM

    Have you opened a case at CA support?



  • 7.  Re: Spectrum unassignment  mails

    Posted Mar 27, 2018 12:47 PM

    Yes please share your email Id will share you