AutoSys Workload Automation

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  • 1.  Agent Certificate Error When Running HTTP Job

    Posted Nov 29, 2017 04:38 PM

    Hello!

    We are trying to run an HTTP job from an agent that has the Application Services plug-in installed.  However, the job fails, and this is what we get in the log:

     

    wn000542 CC110W01/CC110W01.7/MAIN STATE FAILED SetEnd
    Status("java.security.cert.CertificateException: signature verification failed - Certificate issuer:
    CN=BCBST Primary Root Certificate, DC=bcbst, DC=com is not in the client keystore.") Cmpc(1)
    Plugin(appservices) User(wn000542) Host(WN000542)

     

    We have added the certificates to the Java JRE that is located in the agent folder in Program Files.  We also added it to Java.

     

    Does anyone have a suggestion?



  • 2.  Re: Agent Certificate Error When Running HTTP Job

    Posted Nov 30, 2017 10:17 AM

    This was the fix:

     

    https://support.ca.com/us/knowledge-base-articles.TEC1973894.html



  • 3.  Re: Agent Certificate Error When Running HTTP Job

    Posted Nov 30, 2017 02:33 PM

    Hi Jonathan,

    Thank you for sharing!

    If one may ask, did you search and find this KB by self or was guided by CA Support via a Case?

     

    Regards,

    Chandru



  • 4.  Re: Agent Certificate Error When Running HTTP Job

    Posted Nov 30, 2017 02:37 PM

    Chandru,

     

    We found it on our own.

     

    Thanks!

    <JC>