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Searching orders in Service Catalog for users with inactive contacts

Question asked by milan.ziga on Nov 30, 2017
Latest reply on Nov 30, 2017 by Louis_van_Amelsfort

There are users that have Request Manager role assigned in their BU, these users need access to all orders that were in the BU created. There is no problem to search and see orders from users with active contacts but when contact is set as inactive then orders from such users are no longer visible in Service Catalog. Is it possible to configure this behavior?