AnsweredAssumed Answered

Incident Creation on clicking on image in home.htmpl

Question asked by mayur.malhotra.1 on Dec 1, 2017
Latest reply on Dec 6, 2017 by mayur.malhotra.1

Hello,

 

There is a requirement to open an incident by clicking on any image in home.htmpl. I tried to add image by 

<td style="padding-left: 15px;" width="440" height="200" frameborder="0" ><img src="$CAisd/img/incident.jpg" width="320"  border="1" alt="Click here to display more."></td> </tr>

 

But I am not able to create incident ticket and I have used the out of the box code i.e.

<a href="javascript: has_knowledge_been_checked('type:I');"
class="emp portlet_body_text"
onmouseover='window.status = "Create a new Incident"; return true;'
onmouseout="window.status = window.defaultStatus; return false;"><font size="+1"> Create a new Incident </a>

 

We want image rather than Create a new Incident keyword.

 

Please share any idea to achieve the same.

 

Thanks

Mayur

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