CA Service Management

Hello,

There is a requirement to open an incident by clicking on any image in home.htmpl. I tried to add image by 

<td style="padding-left: 15px;" width="440" height="200" frameborder="0" ><img src="$CAisd/img/incident.jpg" width="320"  border="1" alt="Click here to display more."></td> </tr>

But I am not able to create incident ticket and I have used the out of the box code i.e.

<a href="javascript: has_knowledge_been_checked('type:I');"
class="emp portlet_body_text"
onmouseover='window.status = "Create a new Incident"; return true;'
onmouseout="window.status = window.defaultStatus; return false;"><font size="+1"> Create a new Incident </a>

We want image rather than Create a new Incident keyword.

Please share any idea to achieve the same.

Thanks

Mayur

Hi Mayur,

For this it looks like you just need to add:

input type="image"

So it would be something like:

width="440" height="200" frameborder="0" ><input type="image" img src="$CAisd/img/incident.jpg" width="320" border="1" alt="Click here to display more.">

Please also reference the link below:

javascript - How to put a jpg or png image into a button in HTML - Stack Overflow 

Thanks,

Scott

By using 

< width="440" height="200" frameborder="0" ><input type="image" img src="$CAisd/img/incident.jpg" width="320" border="1" alt="Click here to display more.">

Our requirement has been fulfilled.

Thanks for your support. Highly Appreciated. :-)

Mayur