Symantec IGA

  • 1.  Error: Code: 307, Literal: NO_PRIMARY_SEARCH_SCREEN, Message: No primary search screen for task {TaskTAG}

    Posted Dec 04, 2017 09:46 AM

    Dear, good afternoon.

    There is a very strange error in the Identity Portal, where we have a module "Self Manager", where we put the forms connected to self-healing tasks, where users can perform activities such as "password reset" and "Questions and answers" in themselves.

    This type of task does not require a search screen, since the object of the activity is the logged in user himself, entratanto in Idetity Portal is returned the error below:

     

     

    Error: Code: 307, Literal: NO_PRIMARY_SEARCH_SCREEN, Message: No primary search screen for task {TaskTAG}

     

    ErrorCode: 608, ErrorFamily: GENERAL, Message: com.idmlogic.sigma.errorhandling.exceptionObjects.SigmaException: Falha ao recuperar as operações disponíveis para objectType: [USER] at com.idmlogic.sigma.manager.impl.ErrorHandlingManagerBean.throwDynamicSigmaException(ErrorHandlingManagerBean.java:104) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

     

    -------x------------x--------------x--------------x---------------x---------------x

     

     

    This return error is strange because a search screen should not be expected by the Identity Portal.

     

    Note: This environment was in version 14.0 and was updated to 14.1, where in version 14.0 there was no such error.



  • 2.  Re: Error: Code: 307, Literal: NO_PRIMARY_SEARCH_SCREEN, Message: No primary search screen for task {TaskTAG}
    Best Answer

    Broadcom Employee
    Posted Dec 05, 2017 11:07 AM

    This post is a duplicate of the ticket 907009.

    Support will remember to update this post when that case is completed.



  • 3.  Re: Error: Code: 307, Literal: NO_PRIMARY_SEARCH_SCREEN, Message: No primary search screen for task {TaskTAG}

    Posted Dec 08, 2017 09:06 AM

    Hello Bill, good afternoon.

    I could pass the "URL" so that we can see the ticket solution "907009".

    Thank you in advance.



  • 4.  Re: Error: Code: 307, Literal: NO_PRIMARY_SEARCH_SCREEN, Message: No primary search screen for task {TaskTAG}

    Broadcom Employee
    Posted Dec 08, 2017 09:16 AM

    Anderson,

        The engineer assigned to that support ticket has not posted a resolution to that issue.

        I have asked him, that when he does, that he also post it here.

     

    Thanks,

    Bill Patton