I have a client who has the last SP on 12.6 Identity Manager version (including Identity Portal). He is evaluating to go to 14 version, and ask me to search for some experiences with that. First of all, I would like to know if there is only the on demand version over cloud or it can be installed directly on own servers.
Another thing, is to look for how clean the upgrade is. This is, it is like doc steps appear (backup, then upgrade each component)? anyone found some problems with upgrading? And finally, how about custom connectors? They appear in the upgrading environment, or have to re-build code, metadata, configurations, etc? Previous Information (user's passwords, hints, accounts, etc) are maintained after upgrade (that is, is transparent for final users?)
Thanks in advance for your comments about this.