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CA IDM : What is the reason for NullPointerException?

Question asked by Dhi1ip on Dec 12, 2017
Latest reply on Dec 14, 2017 by william.k.lee

Hi,

 

I would like to know the reason for the following error in IDM logs.

<<

ERROR MESSAGE:
NullPointerException:null
at com.ca.identitymanager.policyxpress.listeners.PxStateListener.execute(PxStateListener.java:153) [identitymanager.jar:]

>>

 

In View Submitted Task, I could see status of the task is 'Failed'. Status of the event is either 'Failed/In Progress'.

 

Note : It is an intermittent issue. Also, I think it is independent of Task/Data as I could see this error message for more than one task (with different name) having valid data.

 

Regards,

Dhilip

 


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