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Migrate Service Management from Oracle to SQL Server

Question asked by paulofreire75 on Dec 14, 2017
Latest reply on Dec 15, 2017 by paulofreire75


I´m planning to migrate my service management solution (Service Desk, Service Catalog and USS) from Oracle to SQL Database.

I know the procedures from Service Desk (via pdm_extract / load utilities), USS(export utility) but for Catalog I know only export utility that exports configurations (service offerings, forms, rules)

It is possible to migrate user data (user contact details and service offerings that was opened by the users?)