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Xsuite license is invalid and access service disable

Question asked by huaso01 Employee on Dec 15, 2017
Latest reply on Dec 15, 2017 by parda25

Customer is having license issue and not able to click access tab.

 

following error was seen "Xsuite license is invalid and access services are now disabled. Please contact your Xceedium Account Representative."

 

Devices and credential manage counts not exceed limit, but time in sysinfo is 2004 which is not correct obviously.

 

Is license expired or something? or what might be go wrong in here? 

 

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