Service Operations Insight

  • 1.  Backup tape full before limit is reached

    Posted Dec 17, 2017 09:10 PM

    Hi there

     

    Our client currently has an ultrium 4 SCSI internal tape drive using 1.6TB backup tapes but the current backup job is reaching 440GB and then asking for a second tape to complete the job.

     

    There is no compression enabled, the tapes are formatted before the job and the tapes are compatible with the drive.

     

    Not able to determine why they are filling up before they reach their limits.

     

    Thanks



  • 2.  Re: Backup tape full before limit is reached

    Posted Jan 03, 2018 11:42 AM

    Hello,

    Are you in the correrct product space? Capacity Mamangment?

    thanks



  • 3.  Re: Backup tape full before limit is reached
    Best Answer

    Posted Jan 05, 2018 06:32 PM

    After running HP tape drive diagnostics and forwarding to HP support for analysis they have determined that the adapter card for the tape drive is faulty and will be replacing it along with the cables.