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How to notify Configuration Item (CI) contacts when CI is added or removed from a Change Order?

Question asked by MattYokley on Dec 19, 2017
Latest reply on Dec 26, 2017 by MattYokley

Is there a way to add an Activity Notification that will send an email to the CI's contacts when added to a Change Order and or Request. We have used "Initial" notification for Request tickets to notify CI contacts but since you are unable to attach CI's to changes until after the Change is saved we are looking for a different type of Activity Notification.

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