AnsweredAssumed Answered

inactivate CI in CMDB

Question asked by EMS-HCL on Dec 20, 2017
Latest reply on Feb 14, 2018 by EMS-HCL

Hi Folks,


    We are trying to inactivate our CI in CMDB through SDM GUI. After inactivating It is showing that records has been updated successfully. But again when we are opening the record its showing as active only.

The records which we are trying to update is discovered from the spectrum. 


Can anyone let me know why this is happening or what I am doing wrong.


Thanks in Advance,