DX NetOps

Not able to stop spectro server. When we tried to stop using below command it is running only processes is not stopping. what is the problem ?

[geetika@IXXXXXP bin]$ ./stopSS.pl
Archive Manager is not running
Stopping SpectroSERVER

Just hang on until it stops...it will stop eventually . SS some times takes time to stop , do not kill the process as it corrupts the ssdb 

Hi Sudheer,

If the SpectroSERVER does not shut down, then you can kill the spectrum process with a Kill -9 command, but then you will have to load a previous database. You can do this with Spectrum Control Panel, or by using SSdbload command. See info here: 

Load a Database - CA Spectrum - 10.1 to 10.1.2 - CA Technologies Documentation 

HTH

Amit

Although its too late now, you can add the following to the SpectroSERVER $SPECROOT/SS/.vnmrc file

bypass_corba_shutdown=true

The next time the SS is started and stopped, it will not request from the CORBA clients to shutdown and will shutdown by bypassing the CORBA requests.  We have found that sometimes the CORBA requests are not responded to and this can cause the SS to hang at shutdown.  There is no harmful or negative effects in adding this bypass_corba_shutdown=true to the .vnmrc file.

Best regards,

Glenn

Thanks, Glenn.  Very useful information.  Much appreciated.

FYI, for those who like to have the KB link:  TEC1348589.

Might I suggest enabling bypass_corba_shutdown=true by default in future releases?  It seems there are only specialized cases where this would need to be set to false.