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Creating Change Order from Incident - Modifying Description

Question asked by andholmes on Dec 20, 2017
Latest reply on Dec 20, 2017 by andholmes

When a Problem is created from an Incident, text is added to the description in the Problem "created from Incident #####" .  I know this is done from frm002 in detail_in.htmpl and this is where you'd make a change to the fields set in a Problem when created from an Incident.  I cannot find anything similar for creating a Change from and Incident.  We'd like to have the description in the change updated the same way it is in a problem adding "created from Incident ####" but I can't find where to do this.  Anyone have any ideas?

 

Thanks

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