Does someone know when CA CEM Siteminder plugin does a request to Siteminder policy server ?
I remember the plugin does a request only when a defect is arised on CEM, and so identify the user that has done the transaction.
The docs on this are SiteMinder with CA CEM Integration Overview - CA Application Performance Management - 10.0 - CA Technologies Documentati…
APM/CE (CEM) is only using the plugin to gather the user/session identifiers. This information would only be used for defective transactions. So you are correct.
I am curious why this question came up in the first place. You could also do an event correlation of the APM CE Siteminder logs with the TIM logs to better understand what is going on
Adding Hiko_Davis JMertin for assistance.
I'm confused: are talking about the SSO feature of using CA SSO for CEM or something else? https://docops.ca.com/ca-apm/10-5/en/integrating/integrating-ca-siteminder-with-ca-cem
Maybe this? https://support.ca.com/us/knowledge-base-articles.tec1566517.html
The customer request is about to identify users only for the defective transactions.
I asked this question to be sure that the CA CEM plugin does not introduce an excessive workload to Siteminder.
Thanks and Regards
Thanks for the response. There have been customers using the plugin for some time without issues.
So I would not generally expect an excessive workload for the SIteminder Policy/Authentication servers for the various authentications/authorizations. The TIM SM Logs (accessible via the GUI) will give you an idea of how many authentications/authorizations are taking place.
If I remember correctly, the old way of the CEM plugin to work was to actually create double load on the Siteminder servers. This has been fixed now if I remember correctly, as the key is kept in TIMs memory for decrypting the Siteminder cookie (this is from old memories, I don't have my archives anymore alas ...).
Anyone we could ask for details on that?
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