DX NetOps

Hi,

I have got an error to start the spectro server through oneclick console control panel.

SPC-OCP-10062: The SpectroSERVER has been shut down because the user needs root privileges. 

Please anyone tell me to ressolve the issue.

Thanks,

Geetika

Could you please try to run below command as  root user and see if will help:

chown root /app/Spectrum/SS/SpectroSERVER ; chmod u+s /app/Spectrum/SS/SpectroSERVER ;

Dear all, 

this could be related to different actions - and most likely the Spectrum Control Panel runs in context of a "root" account - which should be not - please use the CA Spectrum install owner account ( see $SPECROOT/UI-CONFIG.<hostname> --> owner). 

Next is, which can also potentailly cause sub-sequent issues - that the SpectroSERVER was started directly and most likely per "root" account from a shell. This can cause file-permission problems when by next action try to start the SpectroSERVER  via SCP with Spectrum-install owner as "some files" are now owned by "root" (and depending on the umask default settings that could cause a conflict). 

Finally - if you "tar"/copy/restore the "SpectroSERVER" executable this could case the "s-bit" is lost then. (SUID functionality used by SpectroSERVER). So please check the SpectroSERVER file/executable settings.

There should be only 1 file in the $SPECROOT/SS directory owned by "root" (maybe a second debug file .. but none else):

[specadmin@labspec03 SS]$ ls -la | grep "root"
-rw-rw----. 1 root specadmin 0 Dec 21 16:44 .moot.trace
-rwsr-x---. 1 root specadmin 14040 Dec 21 16:18 SpectroSERVER

Please ensure to check this first - and then make use of  a Spectrum-Install owner logon to start the SCP - or  starting the SpectroSERVER via cmd-line per $SPECROOT/bin/startSS.pl 

hth, Joerg