AnsweredAssumed Answered

Turn Off user notifications

Question asked by vs00500773 on Jan 3, 2018
Latest reply on Jan 4, 2018 by TomNix

CA PPM Version : 14.3


I get HR feed for employee update (new/termination/update). There are quite a few employees at director level and above and they will be set up as 'Application user' but their status will be 'Lock' (Not to include in the license count) in the Admin side .   They never use clarity so I will not be able to ask them to turn off notifications from their account settings->Notifications page


I know that the table clb_notifications is storing the user notifications. 


Is there any better way to turn OFF the email notification from 'admin' for other users?


I'm sure this is very common for any customer and I'm curious to know how this is handled


Note:  I did go through the post CA Clarity Tuesday Tip  - Querying User's Notification Options  but the link is not working


See KB TEC572247
Clarity: How Can I See What Notifications Users Have Enabled Under Account Settings 




Thanks in advance for your help