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Different message when incident is saved successfully

Question asked by veiba02 on Jan 3, 2018
Latest reply on Jan 10, 2018 by veiba02

Hi Team,
if an incident is saved successfully I want to show a different message depending on a condition.
I defined a new attribute which manually gets a certain code. If one or more active incidents with this code already exist, the incident must be saved, but another message than ...successfully... must be displayed.
Do you know a solution for my question.
Regards Baerbel