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com.firehunter.ump.exceptions.DataFactoryException

Question asked by terje.sebu on Jan 4, 2018
Latest reply on Jan 17, 2018 by Britta_Hoffner

I'm getting this error in my browser when I try to view an alarm in a custom dashboard in UMP.

I have tried different browsers. I'm running version 8.31 of UIM

 

An unknown error has occurred.
Refreshing your browser may resolve the issue.

Details:
com.firehunter.ump.exceptions.DataFactoryException : Received status (11) on response (for sendRcv) for cmd = 'getUdmDatabaseUrl'

Stack Trace:
(11) command not found, Received status (11) on response (for sendRcv) for cmd = 'getUdmDatabaseUrl'
at com.nimsoft.nimbus.NimSessionBase.sendRcv(NimSessionBase.java:597)
at com.nimsoft.nimbus.NimClientSession.send(NimClientSession.java:170)
at com.nimsoft.nimbus.NimRequest.sendImpersonate(NimRequest.java:261)
at com.nimsoft.nimbus.NimRequest.send(NimRequest.java:218)
at com.nimsoft.udm.utilities.nimbus.UdmNimbusUrlLocator.getUdmUrl(UdmNimbusUrlLocator.java:34)
at com.firehunter.usm.DataFactory.initializeServices(DataFactory.java:179)
at com.firehunter.usm.DataFactory.init(DataFactory.java:148)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at flex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:421)
at flex.messaging.services.RemotingService.serviceMessage(RemotingService.java:183)
at flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1503)
at flex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.java:884)
at flex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter.java:121)
at flex.messaging.endpoints.amf.LegacyFilter.invoke(LegacyFilter.java:158)
at flex.messaging.endpoints.amf.SessionFilter.invoke(SessionFilter.java:44)
at flex.messaging.endpoints.amf.BatchProcessFilter.invoke(BatchProcessFilter.java:67)
at flex.messaging.endpoints.amf.SerializationFilter.invoke(SerializationFilter.java:146)
at flex.messaging.endpoints.BaseHTTPEndpoint.service(BaseHTTPEndpoint.java:278)
at flex.messaging.MessageBrokerServlet.service(MessageBrokerServlet.java:322)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.firehunter.ump.auth.InvalidHttpSessionFilter.doFilter(InvalidHttpSessionFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:73)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:117)
at sun.reflect.GeneratedMethodAccessor1015.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67)
at com.sun.proxy.$Proxy812.doFilter(Unknown Source)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:73)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:168)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:72)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:84)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:504)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:421)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1074)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)

 

does anyone know how to fix this issue?

 

Regards 

Terje

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