gilta03

Tech Tip: Fast Data Masker: A fatal error has been detected by the Java Runtime Environment

Discussion created by gilta03 Champion on Jan 4, 2018

Fast Data Masker (FDM) is crashing after successfully connecting to the database. I found the following error messages in the log file from C:\Program Files\Grid-Tools\FastDataMasker: 

 

A fatal error has been detected by the Java Runtime Environment: 

 

EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000530dd595, pid=1636, tid=5416 

 

JRE version: Java(TM) SE Runtime Environment (8.0_91-b14) (build 1.8.0_91-b14) 
Java VM: Java HotSpot(TM) 64-Bit Server VM (25.91-b14 mixed mode windows-amd64 compressed)
Problematic frame: 
V [jvm.dll+0x13d595] 

 

Core dump written. Default location: C:\Program Files\Grid-Tools\FastDataMasker\hs_err_pid1636.mdmp 

 

If you would like to submit a bug report, please visit: 
http://bugreport.java.com/bugreport/crash.jsp 

 

To view the cause and resolution of this issue, please go here- https://support.ca.com/us/knowledge-base-articles.TEC1358448.html 

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