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Collector is disconnected from MOM

Question asked by brajbala on Jan 5, 2018
Latest reply on Jan 8, 2018 by Yanna

Hi All,

Collector is disconnected from MOM and we found the below log errors.

Both the time of Collector and MOM are in sync only.

 

[DEBUG] [Collector IPAddress@5001] [Manager.Cluster] Clock skew with collector IPAddress@5001 is 5727 ms
[VERBOSE] [Collector IPAddress@5001] [Manager.Cluster] MOM Failed to handshake with Collector IPAddress@5001
com.wily.introscope.spec.server.beans.clocksync.ClockSyncException: Collector clock is skewed from MOM clock by 5,727 ms.

The maximum allowed skew is 3,000 ms. Please change the system clock on the collector EM.
at com.wily.introscope.server.enterprise.entity.cluster.CollectorConnector.checkClockSkew(CollectorConnector.java:731)
at com.wily.introscope.server.enterprise.entity.cluster.CollectorConnector.login(CollectorConnector.java:318)
at com.wily.introscope.server.enterprise.entity.cluster.CollectorConnector.tryOneConnect(CollectorConnector.java:183)
at com.wily.introscope.server.enterprise.entity.cluster.CollectorConnector.access$11(CollectorConnector.java:178)
at com.wily.introscope.server.enterprise.entity.cluster.CollectorConnector$CollectorConnectorThread.connectLoop(CollectorConnector.java:890)
at com.wily.introscope.server.enterprise.entity.cluster.CollectorConnector$CollectorConnectorThread.run(CollectorConnector.java:829)
[DEBUG] [Collector IPAddress@5001] [Manager.Cluster] Closing PostOffice.
[DEBUG] [PO Route Down Executor] [Manager.Cluster] Notifying transport Socket Transport connected with Socket[addr=/IPAddress,port=5001,localport=62910] that route Post Office: Workstation_6055.client_main, 0 hops via Loopback PO: Workstation_6055.client_main is down
[Collector IPAddress@5001] [Manager.Cluster] PostOffice successfully closed.

 

Regards

Krishna.

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