Agile Requirements Designer

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  • 1.  Work-group license is preventing from generating test cases.

    Posted Jan 05, 2018 03:11 PM

    I have installed ARD and the program is up and running but i was never prompted to insert an activation license. Now I am trying to generate test cases and am receiving this error:

    "Standalone License: Work-group license is required for path optimisation. for additional features please contact CA Support." 
    I have a license but do not know how or where to insert. 
    Any advice? I have ARD installed in a different laptop and code meter ran, this time it did not run. 


  • 2.  Re: Work-group license is preventing from generating test cases.
    Best Answer

    Posted Jan 05, 2018 04:11 PM

    Ayancy and I had a WebEx to resolve this issue after she opened a support case. 

     

    When upgrading from an earlier version of ARD, the license previously used will be carried over to the new version.
    The license used with 2.5, must have been a standalone or viewer only license.
    When upgrading, you will only be prompted to enter a new license key if your previous license has expired or been corrupted.

     

    CodeMeter should be installed as a prerequisite with any ARD installation.
    We recommend getting the latest GA releases from CA Support Online to make sure you have the correct download.
    Directions on how to download ARD from CA Support Online: https://support.ca.com/us/knowledge-base-articles.TEC1354547.html

     

    If you receive a 'Work-group license is required' error message, it means the license you were provided with is actually a 'Stand-alone' ARD license, which does not include test case generation capabilities.
    This document reviews the cause and resolution further: https://support.ca.com/us/knowledge-base-articles.TEC1123958.html

     

    If you receive an 'Internal error', it means that either you are missing the 'AgileDesigner' license container or you have an incorrect license container like 'AgileDesignerUnb', 'AgileDesigner-Trial', or 'AgileDesigner-Offline'.
    This document review the cause and resolution further: https://support.ca.com/us/knowledge-base-articles.TEC1895511.html

     

    To resolve the workgroup license error, we needed to apply the online workgroup license key.
    Before doing this, we had to resolve the internal error seen when trying to apply the online license key.
    We did this by importing the 'AgileDesigner' license container into CodeMeterCC.
    Directions on how to do this: https://support.ca.com/us/knowledge-base-articles.TEC1760837.html
    After that we were able to successfully apply the online license key.
    Directions to do this: https://support.ca.com/us/knowledge-base-articles.TEC1424828.html

    To see more documents like the ones that helped us resolve today's issue, check out our ARD knowledge base here: https://support.ca.com/us/product-information/ca-agile-requirements-designer.html?d=t&type=Knowledge?d=t&type=Knowledge