My client is migrating to Servicenow and will go Live in a month time and would suggestion on below.
After Go_live, we still want to track the existing requests , approvers should be able to approve but disbale the permission to place a new request.
I know we can remove the submit with Access Control: Add Request but this shows the service. I want to disbale click on the category as well.
Do we have any easy way to get this done.