AnsweredAssumed Answered

Migrating Servicenow

Question asked by sharamateti on Jan 9, 2018
Latest reply on Jan 10, 2018 by pier-olivier.tremblay



My client is migrating to Servicenow and will go Live in a month time and would suggestion on below.


After Go_live, we still want to track the existing requests , approvers should be able to approve but disbale the permission to place a new request.


I know we can remove the submit with Access Control: Add Request but this shows the service. I want to disbale click on the category as well.


Do we have any easy way to get this done.