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How to send data to SDM from Catalog?

Question asked by sperna on Jan 9, 2018
Latest reply on Jan 10, 2018 by Louis_van_Amelsfort

Hi! Nowadays i have a lot of forms with hidden components in which i configure different SDM attributes for the ticket like:
ca_sdm_attr_summary to fill the ticket summary
ca_sdm_attr_description to fill the ticket description
ca_sdm_attr_customer to fill the ticket customer

 

 

I have those fields copied in all the forms and everytime i need to make a change i had to do it in each one. Is there a better way to do the same thing? (i dont use PAM)

 

Thanks!

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