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How to sync SDM ticket status with SC request status?

Question asked by sperna on Jan 9, 2018
Latest reply on Jan 10, 2018 by Louis_van_Amelsfort

Hi! We need to synchronize Service Desk ticket status with the Service Catalog request status, is that possible? OOTB we can only sync the cancelled and closed status, but we would like to sync all the possible status.

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