gilta03

Tech Tip: Fatal error during TDM repository installation- DBMS cannot be contacted

Discussion created by gilta03 Champion on Jan 9, 2018

We downloaded TDM and are trying to install the repository. We are running the Oracle database install kit command from these instructions: https://docops.ca.com/ca-test-data-manager/4-4/en/installing/install-ca-test-data-manager/install-the-repository#InstalltheRepository-UsetheDatabaseInstallerUtilitytoInstalltheRepository 


When running this from the command line, we are receiving the following error message: Fatal error: Dbms cannot be contacted. We went to C:\Users\AppData\Roaming\Local\Temp to find the ca-tdm-db-installer.log. The log file revealed the error message- ORA-12154: TNS:could not resolve the connect identifier specified. SP2-0751: Unable to connect to Oracle. 

 

To view the cause and resolution of this issue, please go here- https://support.ca.com/us/knowledge-base-articles.TEC1763704.html 

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