Test Data Manager

Tech Tip: Fatal error during TDM repository installation- DBMS cannot be contacted

  • 1.  Tech Tip: Fatal error during TDM repository installation- DBMS cannot be contacted

    Posted Jan 09, 2018 02:40 PM

    We downloaded TDM and are trying to install the repository. We are running the Oracle database install kit command from these instructions: https://docops.ca.com/ca-test-data-manager/4-4/en/installing/install-ca-test-data-manager/install-the-repository#InstalltheRepository-UsetheDatabaseInstallerUtilitytoInstalltheRepository 


    When running this from the command line, we are receiving the following error message: Fatal error: Dbms cannot be contacted. We went to C:\Users\AppData\Roaming\Local\Temp to find the ca-tdm-db-installer.log. The log file revealed the error message- ORA-12154: TNS:could not resolve the connect identifier specified. SP2-0751: Unable to connect to Oracle. 

     

    To view the cause and resolution of this issue, please go here- https://support.ca.com/us/knowledge-base-articles.TEC1763704.html