AnsweredAssumed Answered

Help Menu in CA ServiceDesk 17

Question asked by jwood1 on Jan 11, 2018
Latest reply on Oct 4, 2018 by shamaluwm

We recently upgraded to CA ServiceDesk version 17. 

The help menu is still showing 14.1. 

 

 

 

Thus for any new features (eg: XFlow in Admin tree), when I click Help On This Window, I get the above screenshot. 

 

 

I removed all customization.

ie: There is no mods file in 

D:\Program Files (x86)\CA\Service Desk Manager\site

 

But to no avail. 

 

 

Any ideas as to why this is?

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