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Duplicate action items

Question asked by goncalo.alves on Jan 10, 2018
Latest reply on Jan 11, 2018 by Hatori_Tomomichi

Dear all,

 

We are having some problems with duplicate action items. 

 

When the user selects an option in an action item that is attached to a process, sometimes, the following action item of that process is duplicated or more. Meaning that the user receives the same action item in his action items portlet multiple times and at the same time. 

 

Those action items correspond to distinct entries in the CAL_ACTION_ITEMS table, each one with a distinct id.

 

We cannot understand why this happens. Can anyone help?

 

Thanks in advance.

 

Kind regards,

Gonçalo

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