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Newly built12.7 policy-server/wamui, couldn't not contact user directory

Question asked by psoni2 on Jan 11, 2018
Latest reply on Jan 11, 2018 by psoni2


We have built new policy-server 12.7. This policy-server is imported with 12.0 policy-store data. Admin-ui is installed on a separate server and registered with this policy-server where the old store data can be seen.


However when I click on "View user directory", I see Error: [general]: couldn't contact user directory.

Is there any setting in the registry or any configuration setting I am missing that needs to be done ? Please suggest.