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Custom Logo's for created tenants In Ca Service Desk Manager

Question asked by Edgar13 on Jan 15, 2018
Latest reply on Jan 18, 2018 by Edgar13

Hi Communities


Hope all you guys and ladies had great holiday and hope is awesome Year further.


Just Question why is it a issue to populate Custom Logo's in the (CA\SDM\site\mods\www\wwwroot\img) - Which is the mods directory. When you populate the image on the tenants and select this root, It doesn't display the image.

But if you copy the images on bofcg (CA\SDM\bopcfg\www\wwwroot\img) side it works. Which is wrong, because it custom logo's :


The file is JPG and the correct size and format sorry i'm asking this, it's been issue every since 12.7 Service desk. We now 14.1 and uprading to 17.1 and we would like the Companies logo's to be in the mods directory.


We do not want to leave custom logo's in Bopcfg side.


Any body that can give advise on this or if have doc how make them display in mod side would be nice.




Edgar Louw.