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Assignee_prev feild for ca service desk

Question asked by UsmanBashir on Jan 16, 2018
Latest reply on Jan 25, 2018 by camja06

Dear Team 

 

i need to know is assignee _prev feild can be used  to get the data of previous assignee of  an incident which he transfer to new one in ca service desk. as we want to show  previous assignee of and incident.

 

regards

 

Talha 

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