gilta03

Tech Tip: TDoD- Error 2015 while testing server license

Discussion created by gilta03 Champion on Jan 16, 2018

Our TDoD (Test Data on Demand) Service suddenly stopped. This is the error message we see in the log file from C:\Grid-Tools\TDoD\TDoD_Service\logs: 


INFO GTWCFHost.GTWCFHost - Connection Provider: Oracle.DataAccess.Client 
INFO GTWCFHost.GTWCFHost - Validating database connection 
INFO GTWCFHost.GTWCFHost - Database Server Version: 11.2.0.4.0 
INFO GTWCFHost.GTWCFHost - Database connection validated 
INFO GTWCFHost.GTWCFHost - Initializing service instance... 
INFO GTWCFHost.GTWCFHost - Validating License 
FATAL GTWCFHost.GTWCFHost - Exception occurred while Testing Server Licence 
FATAL GTWCFHost.GTWCFHost - Exception occurred while opening service 
FATAL GTWCFHost.GTWCFHost - Exception Code: licence_error_testing_licence_contact_support. Exception Message: Error 2015 while testing server licence! Please contact support. 
FATAL GTWCFHost.GTWCFHost - Stack Trace: at GTWCFHost.GTWCFHost.OnStart(String[] args) 
FATAL GTWCFHost.GTWCFHost - Exception occurred while opening service host connection 
FATAL GTWCFHost.GTWCFHost - Exception: Exception of type 'GT.TDMoD.Services.Common.BusinessException' was thrown. 

 

To view the cause and resolution of this issue, please go here- https://support.ca.com/us/knowledge-base-articles.TEC1664512.html 

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