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SMTP mail server issue in Emailgtw Probe

Question asked by yusuf.khan on Jan 18, 2018
Latest reply on May 23, 2018 by danst04

Dear Team,

We have configure the SMTP server in Emailgtw probe to get email alerts but we are not able to get nay alerts mals.

 

As we cheked the connection of SMTP is successful there in test section but we have not provided the credential of SMTP, this is because that my mail server has told that you dont require any auth. to send any email. You can ignore this, it should work without auth. But it is not working, as in same server i checked with cmd prompt, from there i am able to send mail from smtp by telneting.

 

 

Also want to know, how can we use SMTP server without auth. in emailgtw probe

mentioning the error that getting in emaillogs...

 

Jan 17 11:07:46:463 emailgtw: ACCEPT: 0000000000BD8E40 0000000000BDA300(1232) 100.64.3.100/48026<-100.64.3.100/52552
Jan 17 11:07:46:463 emailgtw: NEW CONNECTION 0000000000BDA300, added to session leader
Jan 17 11:07:46:463 emailgtw: nimSessionWait: 2 sessions, 1000 ms timeout, 1 rounds
Jan 17 11:07:46:464 emailgtw: 100.64.3.100/48026<-100.64.3.100/52552 (446):
Jan 17 11:07:46:464 emailgtw: got MSG on session 0000000000BDA300
Jan 17 11:07:46:464 emailgtw: RREQUEST: test_smtp_login <-100.64.3.100/52552 h=352 d=75
Jan 17 11:07:46:464 emailgtw: DISPATCHING test_smtp_login, user-data (75 bytes)
Jan 17 11:07:46:464 emailgtw: test_smtp_login from 100.64.3.100/52552
Jan 17 11:07:46:464 emailgtw: [Trying IP address [10.20.148.210]]
Jan 17 11:07:46:780 emailgtw: 220 ESMTP
Jan 17 11:07:46:780 emailgtw: EHLO HCLSITOCUIM01.ITOC.LOCAL
Jan 17 11:07:46:984 emailgtw: 250-appmail.hcl.com Hello [10.30.38.34], pleased to meet you
Jan 17 11:07:46:984 emailgtw: 250-ENHANCEDSTATUSCODES
Jan 17 11:07:46:984 emailgtw: 250-PIPELINING
Jan 17 11:07:46:984 emailgtw: 250-8BITMIME
Jan 17 11:07:46:984 emailgtw: 250-SIZE 18350080
Jan 17 11:07:46:984 emailgtw: 250-DSN
Jan 17 11:07:46:984 emailgtw: 250-ETRN
Jan 17 11:07:46:984 emailgtw: 250-AUTH LOGIN PLAIN
Jan 17 11:07:46:984 emailgtw: 250-DELIVERBY
Jan 17 11:07:46:984 emailgtw: 250 HELP
Jan 17 11:07:46:984 emailgtw: (cmd_test_smtp_login) smtp_open succeeded
Jan 17 11:07:47:140 emailgtw: AUTH PLAIN
Jan 17 11:07:47:357 emailgtw: 334
Jan 17 11:07:47:357 emailgtw: %SECURITY PROBLEM: insecure server advertised AUTH=PLAIN
Jan 17 11:07:47:357 emailgtw: (mm_login) getting username and password for host [10.20.148.210]
Jan 17 11:07:47:357 emailgtw: mm_login - found match [10.20.148.210]
Jan 17 11:07:47:357 emailgtw: <suppressed>
Jan 17 11:07:47:480 emailgtw: 501 5.0.0 AUTH aborted
Jan 17 11:07:47:480 emailgtw: ?SMTP Authentication cancelled
Jan 17 11:07:47:480 emailgtw: (cmd_test_smtp_login) smtp_auth failed
Jan 17 11:07:47:480 emailgtw: QUIT
Jan 17 11:07:47:608 emailgtw: 221 2.0.0 appmail.hcl.com closing connection

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