rkalidh87

Auto closure of incidents

Discussion created by rkalidh87 on Jan 18, 2018
Latest reply on Jan 18, 2018 by deama10

Hi,

I developed workflow in ITPAM which will resolve incidents if it met with certain conditions. Due to high number of incidents, my workflow gets hung. Is there any way that I can restrict to pick only 'n' number of incidents per execution, where I can restrict operator to pick limited incidents. Am doing this for Service now incidents.

Outcomes