Hassan, while we all understand this is some unsupported feature, I try to throw something here to get you start:
--copy the list_in.htmpl from the bopcfg default analyst folder to site\mods...\employee folder
--open and edit list_in.htmpl file in site\mods...\employee this way:
delete
<pdm_jscript file=list_edit.js>
startListEdit(__search_filter);
listEditStartRow();
listEditReadonly("ref_num","Incident #");
listEditField("status");
listEditField("priority");
listEditField("problem.ref_num");
listEditEndRow();
listEditField("parent.ref_num");
listEditField("caused_by_chg.chg_ref_num");
listEditField("assignee");
listEditReadonly("summary",4);
endListEdit();
and save it
--from "pdm_webcache -H" on sdm server and clear/delete the end user browser cache and test
this will give a start to allow the employee to search for their own incidents. There will still be something here and there
but I believe you have some start point to work on.
That is my 2cents.
Thanks
Chi