CA Service Management

Hello community, 

I have a question. I need to do a action macro, type workflow change order, with the next action:

   - The action macro check if the user creator change order (log_agent) is member group that group assignee workflow task, it's member, the workflow task is aproved 'APP'.

is it possible to check with action macro if a user (log_agent, affected_contact, etc...) is member that a group?

how?

Sorry, I don't control the spell language.

Thank you very much.

Regards.

Hi,

constraint is simple:

send_wait(0, top_object(), "call_attr", "grpmem", "sync_fetch", "DYNAMIC", format("member = U'%s' AND group = U'%s'", chg.log_agent.id, group.id), -1, 0);
if (msg_error()) {
     logf(ERROR, "%s > sync_fetch failed", persistent_id);
} else {
     if (msg[1] > 0) {
          logf(SIGNIFICANT, "%s > [%s] is member of [%s]", persistent_id, chg.log_agent.combo_name, group.last_name);
          // INSERT YOUR CODE HERE //
     }
}

All you need is to search over group membership table (grpmem) for desired member and group, matching data means that contact is a part of group.

Regards,

Timur Alimov

Thank for your fast response cdtj, 

I will test your code and I will report the results.

Best Regards

Thank cdtj, Tested and working.

Best Regards.