AnsweredAssumed Answered

Send Attachment's on automatic notification

Question asked by Wicner on Jan 23, 2018
Latest reply on Jan 24, 2018 by Paul_Coccimiglio

Hi Team!


It is possible to send in automatic notification the attachments that are in the request?. The scenarios is:


The analyst N1 registers the ticket and uploads a document. SDM sends an automatic notification of creation or case assignment by email with the details of the request, for example request number, summary, description and others, the need is to be able in that automatic notification to send the attached documents.