AnsweredAssumed Answered

Bg service not working properly

Question asked by AEC-CA on Jan 29, 2018
Latest reply on Jan 30, 2018 by Suman Pramanik

I am having strange issue with bg services after upgrading the ca clarity version from 14.2 to 14.4.

The following is what i am experience,

a) Bg service starts without any issue and continues to run.

b) No schedule jobs are running

c) Even if i manually start any job including the system jobs like 'Delete Process Instance' or 'delete investment job' nothing happens.

d) no processess are running, my process engine is always red. even if i restart the bg service or even all the services no use.

e) Also when i open the NSA webpage using the server name, when i login, after inserting the password, nothing happens. While at the same time, if i use IP or localhost, everything works. DNS is working fine, not sure where the issue might be. 


Any Suggest will be helpful.


Many thanks,