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Remove a column from a specific series in CA Xtraction DashBoard

  • 1.  Remove a column from a specific series in CA Xtraction DashBoard

    Posted Jan 31, 2018 04:12 AM

    Dear Team 

     

    have created a dash board in ca xtraction  and  also added a custom column to show the closed by incident. i have also added this column in default column list to show the name in closed by column who has closed the ticket. But unfortunatily this coulmn is also reflects in open incidents series i have try to edit the column from that series   but when i close and reopen the records the column is still there can you please guide me how to get rid of this thing i am also attaching the snap shot 

     



  • 2.  Re: Remove a column from a specific series in CA Xtraction DashBoard

    Posted Jan 31, 2018 08:15 AM

    Usman,

    Is it that you want to get rid of that "Created By" column completely from the dashboard?  I dont know of a way to show the value in the column ONLY WHEN the ticket status is set to closed.

    Jon I.