version 22.214.171.124 of ca apm for sso, siteminder policy server is version 12.7
There are a variety of issues that may impact SSO installation. It could be the python version, permissions, environment settings, and other environment/configuration factors. Your best bet is to open a case to take this to resolution. If you do this, please share the solution to help others that may have this situation
Looking at our docs . (Although for UNIX), it may be an account/permissions issue . Please check this and any installer logs.. Please report back any updates.
Troubleshooting - CA APM for CA SSO - 13.1 - CA Technologies Documentation
It was determined that there was something in the jdk 1.8 that was corrupt or causing issues. The jdk was temporarily removed and the install now launches.
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