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CA Service Catalog - Statuses

Question asked by jwood1 on Jan 31, 2018
Latest reply on Feb 2, 2018 by jwood1

Can you configure requests to be editable or non editable depending on the status of a request?

 

As per the doc 

Status Values - CA Service Management - 14.1 - CA Technologies Documentation 

 

If you approve the request on catalog (status 800), the user has the ability to edit the original details on the form.

How can this be prevented and allow the user a comment only?

Can you make comments a required field?

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