CA Service Management

  • 1.  Action macro for Request Workflow Tasks

    Posted Jan 31, 2018 12:30 PM

    Hi guys,

    I need to create an action macro to request workflow tasks following this scenario:

     

    This action macro need to change the status for cancelled of all workflow tasks subsequent of the first one.

    Sample:

     

     

    How can the action macro code should be?

     

    Thanks.

     

     


  • 2.  Re: Action macro for Request Workflow Tasks

    Broadcom Employee
    Posted Jan 31, 2018 03:52 PM

    Hi Thiago,

    Check this out see whether it gives you idea https://communities.ca.com/message/242024152-automatically-completing-workflow-task#comment-242024501

    Regards,

    Derek



  • 3.  Re: Action macro for Request Workflow Tasks

    Posted Feb 01, 2018 07:04 AM

    Hi my friend,

     

    I have two status for the 1st task, if the status is APP, then the next task should be canceled. 

    If the status of the 1st task is APP2 then the next task should be pending.

     

    In this case, this solution doesn't work. =(



  • 4.  Re: Action macro for Request Workflow Tasks
    Best Answer

    Posted Feb 01, 2018 01:14 PM

    Hi guys,

     

    I've created a doc to show how to do this configuration:

     

    How to skip request workflow task automatically